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Introduction to Opal

We provide communications solutions to UK organisations, serving the needs of over 100,000 business and public sector customers and working with over 350 wholesale partners nationwide. Opal has been dedicated to serving the needs of our customers across the UK, since 1995. Opal is the business to business division of The Carphone Warehouse Group Plc, who are the UK's 3rd largest communications network operator and a member of the FTSE 250 The Group's recent £200m investment in its Next Generation Network (NGN), demonstrates our commitment in providing converged solutions that will support UK companies through the 21st Century.

Why choose Opal?

  • Flexibility and understanding
    Our group reputation has been built upon impartiality and putting our customers first. Opal is dedicated to forming partnerships with our valued clients by taking time to understand your organisation then delivering precisely the technical solutions you need, meaning you can get on with what you do best - running your organisation.

  • We're here for the long-term
    Charles Dunstone founded the group in 1989, aged 25 with savings of just £6,000. The group has grown strongly every year to become a FTSE 250 member in just 18 years. The founding principles remaining in place across the organisation and Opal, the B2B division, not only helped facilitate the transformation towards a successful telecoms business; it continues to contribute significantly towards the groups overall earnings.

  • Our people
    Our team of over 950, UK based specialists have been helping UK organisations find the right solution to save time, money and provide the best local customer service available. Our team takes great pride in its quality of service, with our customers rewarding us with an overall satisfaction rating of 95% and ensuring that our processes are independently audited and fully compliant with ISO 9001.

  • Over £200m invested in our 21st century network The group has over 1.8 million lines connected to our next generation network, with more being added every day. We have installed our own equipment into over 1600 exchanges across the UK, and with the only fully scaled NGN in the UK, are looking to the future.

Registered office details

Opal is a trade mark of Opal Telecom Limited registered in England and Wales
Company No. 3849133.

Opal is also the trading style of TalkTalk Business Group Limited, Opal Solutions Limited and Telequip Limited and other companies in the Opal Group.

Opal Telecom Limited (3849133) Opal Telecommunications plc (3214579) are both registered at:

Stanford House,
Garrett Field,
Birchwood,
Warrington
WA3 7BH.

VAT Number for Opal Telecom Limited is 744 0320 68
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