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0800
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0870
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090
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For non-customer enquires, our Telesales agents are available to answer any query you may have on joining Opal Telecom.

Contact us on 0800 083 8000

For Opal customers, please contact our trained customer service managers for any query you may have.

Contact us on 0800 298 6725

For Opal mobile customers please contact our trained mobile customer service managers for any query you may have.

Contact us on 0800 781 0500

Industry Forum

Telephone Numbering Changes

Opal's Expertise


Opal Telecom is one of the UK’s largest telecoms network operators and is a wholly owned subsidiary of The Carphone Warehouse Group plc. Through a multi-million pound strategy of investment in technology, Opal delivers business focused telecoms solutions that are at the forefront of the new communications era.

Opal is no stranger to technical challenges, a quality recognised by it being awarded the prestigious Queen’s Award for Enterprise in Innovation for our engineering excellence in telecoms software and services.

Opal is a member of the OFCOM Industry Focus Group for Number Translation Services, and a member of PhonepayPlus (previously known as ICSTIS). This keeps us at the centre of regulatory change, and well positioned to offer professional advice on the implications of new regulation for your business, as well as on the new opportunities that it offers.

As one of the UK’s largest providers of non-geographic numbers and intelligent network-based call handling services, Opal has the experience and expertise to support you in optimising your future inbound telephony strategy. Whether your requirements are for the latest industry technology or a tailored solution to meet your business needs, Opal is best positioned to advise and support you.

Embrace this opportunity to explore better ways of working, and to ensure that you are maximising the value of your inbound call handling solution. Opal is here to support you 100% through this challenging time. To minimise the impact of new OFCOM regulations on your business, take action now and call us on 0800 083 8000.