Opal

Home | NEW! Partner Zone | Online Billing | Why Use Opal?
Forward thinking
Landline services | Mobile & Wireless | Telephone Systems | Data | Networks

Your thoughts and opinions on major industry issues are important to Opal.
Opal
Which number ranges do you currently use?

0800
0844
0845
0870
0871
090
030
070

For non-customer enquires, our Telesales agents are available to answer any query you may have on joining Opal Telecom.

Contact us on 0800 083 8000

For Opal customers, please contact our trained customer service managers for any query you may have.

Contact us on 0800 298 6725

For Opal mobile customers please contact our trained mobile customer service managers for any query you may have.

Contact us on 0800 781 0500

Industry Forum

Telephone Numbering Changes

Future Options

Options open to UK businesses
Option
Pros
Cons
Retain 0870 number
  • Increased customer confidence through price transparency
  • Retention of existing numbers
  • Retention of call handling features
  • No re-marketing costs
  • Loss of
    revenue-share
  • Possible charge
    for call handling
    features from
    service provider
Transfer to 0871
  • Retention of revenue share
  • Retention of call handling features
  • Price transparency
  • Technical cost of re-numbering
  • Re-marketing costs and time
  • Call costs need to be clearly advertised
  • Access restrictions from international destinations
  • ICSTIS regulation may cause an association with 09xx Adult Services
Transfer to 0844/0845
  • Retention of revenue share
  • Retention of call handling features
  • Perception of a local presence
  • Technical cost of re-numbering
  • Re-marketing costs and time
  • Uncertainty as OFCOM review charging structure by June 2008
Transfer to 09xx
  • Retention of revenue share
  • Retention of call handling features
  • Technical cost of re-numbering
  • Re-marketing costs and time
  • Call costs need to be clearly advertised
    Access restrictions from international destinations
  • Subject to full ICSTIS regulation
  • May cause an Association with 09xx Adult Services
Migrate to 03xx
  • Price transparency
  • Availability of call handling features
  • Availability of equivalent ranges to NTS services
  • Proposed reservation of 0300 for Public Bodies
  • Technical cost of re-numbering
    Re-marketing costs and time
  • No revenue share
  • Charge for call handling features
Migrate to a geographic number
  • Price transparency
  • Local presence
  • Limited availability of call handling features
  • No revenue share
  • Loss of national identity