Home | NEW! Partner Zone | Online Billing | Why Use Opal?

Landline services | Mobile & Wireless | Telephone Systems | Data | Networks

Your thoughts and opinions on major industry issues are important to Opal.

Which number ranges do you currently use?

For non-customer enquires, our Telesales agents are available to answer any query you may have on joining Opal Telecom.

Contact us on 0800 083 8000

For Opal customers, please contact our trained customer service managers for any query you may have.

Contact us on 0800 298 6725

For Opal mobile customers please contact our trained mobile customer service managers for any query you may have.

Contact us on 0800 781 0500

Industry Forum

Telephone Numbering Changes

Summary Timeline

Early 2007

Availability of the new 03 number range.

January 2008 (Original Timeline – Now delayed until summer 2008)

0870 revenue sharing will cease.
0870 calls will cost the same as calls to national-rate geographic numbers unless a price pre-announcement is made.
0871 will be regulated by PhonepayPlus (previously known as ICSTIS) under a new code of practice.

Summer 2008 (Updated Timeline)

0870
Ofcom has announced a delay in the implementation of 0870 regulations due to concerns about pre-call announcements. The 1st February, 2008 is therefore not applicable; no firm date has yet been set.

0871
Ofcom has also announced a delay in the implementation of the 0871 regulations until the summer 2008, due to the late submission of the PhonepayPlus (ICSTIS) Statement. The 1st February, 2008 is therefore not applicable, but no firm date has yet been set.

We are currently waiting upon a formal statement from Ofcom regarding the above changes and new dates when revenue on 0870 will cease, and when PhonepayPlus will become responsible for the regulation of 0871. We will keep you fully informed when further information becomes available.

July 2009

The 070 range will be a mobile-only range.
Use of 070 for personal numbering will cease.