Landline services

Premium rate call services

For SME's, call centres, large corporations

Opal premium rate services are designed to meet the specific needs of companies that provide competition lines or ringtones, e.g. Direct Response Television (DRTV), media services, tipster or polling services.

Auto attendant

Control how inbound calls are answered and routed

Opal Auto Attendant is a simple call answering service that helps you control how inbound calls are answered and how they are routed to the most appropriate department or service

The aim is to help you deal quickly and efficiently with an influx of inbound call, without any further investment in human resources or equipment.

You can manage how calls are routed via a secure website, and you can also record your own welcome message and voice prompts over the telephone.

It also gives you a simple and efficient way of making a pre-recorded announcement which states the cost of the call before the customer incurs the cost of a premium rate call.