For non-customer enquires, our Telesales agents are available to answer any query you may have on joining Opal Telecom.
Contact us on 0800 083 8000
For Opal customers, please contact our trained customer service managers for any query you may have.
Contact us on 0800 298 6725
For Opal mobile customers please contact our trained mobile customer service managers for any query you may have.
Contact us on 0800 781 0500
1 Customer calls your Rant & Rave telephone line 0871 XXX XXXX.
2 Opal receives and processes the call.
3 The Customer is sent an SMS acknowledgement (optional).
4 Processed data about the calls is stored on Opal's database.
5 You can login to our site to listen to the calls and view our call analysis on dynamically updated graphs.
6 With our system you can reply to callers via SMS from our site or introduce them to Rave Campaigns, a unique mobile marketing solution available for you to use*.
* ‘Plus’ option only.