For non-customer enquires, our Telesales agents are available to answer any query you may have on joining Opal Telecom.
Contact us on 0800 083 8000
For Opal customers, please contact our trained customer service managers for any query you may have.
Contact us on 0800 298 6725
For Opal mobile customers please contact our trained mobile customer service managers for any query you may have.
Contact us on 0800 781 0500
As part of the Carphone Warehouse Group, Opal has the ability, support and resource to accommodate an extensive Wireless Solutions portfolio. Opal’s independence enables customers to choose their network based on their own key requirements and for Opal to deliver highly competitive and even bespoke financial packages.We fully understand that network reliability is a key factor in your choice of voice and data services, as such Opal’s preferred network is T-Mobile International.As the worlds second largest mobile network, T-Mobile provides comprehensive international coverage.
We understand that today’s business needs more than just mobile voice solutions. You also need reliable and robust mobile data communications. That’s why T Mobile has developed high-capacity, fast-speed technologies exclusively dedicated for the wider communication needs of your business. In fact, since 2000 there has been a £2 billion investment to ensure business users have the best possible access to voice and data services in the places they need it the most.It is also why the network embraces four complementary technologies to ensure seamless customer experience and best value, each technology has different characteristics.
The T Mobile GSM digital cellular phone network provides voice and text services. It’s perfect for keeping in touch when working away.
GPRS is a data network that provides communication speeds up to 56KBs. It’s ideal for simple information transfer such as email.
3G is a similar cellular network to GSM/GPRS but with a difference. The T Mobile network has focused on the needs of businesses to ensure you can send and receive large amounts of data to and from your corporate networks.
Wi-Fi is based on wireless local area network points made available in business-friendly places and is ideal for large file transfer and application access. The T-Mobile hotspot network is the largest in the UK: