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For non-customer enquires, our Telesales agents are available to answer any query you may have on joining Opal Telecom.

Contact us on 0800 083 8000

For Opal customers, please contact our trained customer service managers for any query you may have.

Contact us on 0800 298 6725

For Opal mobile customers please contact our trained mobile customer service managers for any query you may have.

Contact us on 0800 781 0500

Why use Opal?

News & Events

Opal Triumphs with Customer Satisfaction

Our recent independent customer satisfaction survey indicates that 90% of customers would recommend Opal Telecom. Our customer satisfaction survey was conducted at the end of 2005 and beginning of 2006. The results were exceptionally good for Opal Customer Services and highlighted the outstanding work and support we provide for our customers.

. 94% of respondents would use Opal again in the future
. 91% of respondents stated their expectations had been met
. 95% of respondents are satisfied overall with their dealings with Opal
. 7% of all respondents stated Opal are more expensive than their competitors

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